Customer Services

Customer Services

Call Toll Free

Monday - Friday 9:00 AM - 6:00 PM.

General inquiries:


Free shipping on all orders over $79.99 USPS First Class Mail (3-7 days), Priority Mail (2-3 days) and Express mail (1-2 days) For APO/FPO addresses, all orders will be shipped via our Standard Service only (Express shipping is currently not available for APO/FPO addresses).

In order to protect our customers’ privacy, we will no longer be able to ship merchandise to a separate address from the billing address on orders over $49.99. The billing address AND shipping address MUST match in order for us to ship an order over $49.99. The only exception to this will be shipping to APO/FPO addresses; however, the billing information MUST match the credit card being used to make the purchase. Any information that does not match will cause a delay in shipment or possible cancellation of the order. The risk of loss and title for all merchandise ordered pass to you when the merchandise is delivered to the shipping carrier.

Order Status

When you submit your order, you will receive an order confirmation receipt via e-mail. Additionally, you will see the order confirmation page after you submit your order. Be sure to print this screen and keep it handy in case you have questions about your order. You can also call us at 1.800.578.8960 to inquire about the status of your order.
Delivery Time: Orders ship from our warehouse in Hollywood Florida. Orders placed on holidays or weekends will begin processing the next business day. All orders will be shipped in 24-48 hours after the order is placed. If you place your order on a Friday, Saturday or Sunday, the order will be processed and filled on the following Monday. If items in your order are out of stock we'll notify you by e-mail. Most backorders ship within 2 weeks.